Monday, 31 January 2011

How to get Testimonials

Getting testimonials from clients is one of the most important things you can do in your freelance career or online business. It’s free endorsement from a happy client. It’s the most effective social proof.
The email containing the first testimonial I got!
Here’s what I did to get my first testimonial from my first client.

Over-deliver: I simply did more work than was expected of me. I was tasked to edit translation works. But, when Jes asked me to help her find more translators, I didn’t hesitate. I posted about the job on one of my websites. I emailed to a Yahoo! group where I knew there were people with the requisite qualifications. Two people actually contacted me right away. I then wrote to them explaining more about the job and then gave their names to Jes for her to decide whether she thinks they were up to it.

Ask: The best way to get what you want is to ask. And, that's what I did. I’ve been following quite a number of blogs on freelancing and one thing they tell newbies is to get testimonials. I simply asked Jes if she could be so kind as to give me a testimonial. Just like that. She did. Not only that, she gave me a bonus. Add 2 hours to your invoice she told me!
So, there it is.

Getting testimonials is easy when you over-deliver and ask for one.

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Friday, 28 January 2011

Link Transcripts: Freelance Job Sites, Video Blogging, Linkedin Ads, Target clients and more

Hey! It's Friday again!

Here are some links from various sites and blogs I've read over the week.


That's it for now. Have a great weekend!

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How to be Social on Social Media


The first thing you should do after setting up your blog is to set up your social media accounts. You might already have some accounts set up; now you need to make sure you are using them the best possible way.

Social media is an amazing tool for anyone online, and especially for transcribers. One of the top reasons transcribers spend time online is to be social. They are looking to make friends, find information, share what they know, sympathize with others, and maybe even make some money.

Social media sites are set-up so transcribers, or anyone, can pop in and out and easily share. They are always busy with a ton of traffic and you need to direct some of that traffic to your transcription blog. However, you need to make them want to come interact with you because your sign is so compelling; not be forced to drive past because someone has a whistle and white gloves.

If you want to make friends on social media sites here are 5 things you should avoid:
  • Boring conversation about the details of your life
  • Links in every update
  • Constant bragging
  • Only retweets
  • Constant quotes
None of those things are terribly wrong. In fact, each of those things will appeal to someone, but not if that’s all that they hear from you. It’s the mixture that’s important.

If you think, “I’m blogging to make money, not friends” you won’t get anywhere online. Readers visit people they like and shoppers buy from people they know. The key to using social media sites the right way is honest interaction. Here are five tips that might help:
  • Be yourself. Don’t set up a persona.
  • Use your best level of conversation. Don’t talk like you are at a sleepover with your friends; talk like you are at a networking conference.
  • Search for a topic that you like and talk to people about that topic.
  • For every tweet you post about yourself reply to someone else.
  • Strive to build people up and never tear people down publicly.
Don’t be intimidated by the unwritten rules of social media. Instead watch, read, and learn how to go about things the best way so that you are accepted easily and hopefully, spread around. You want people to associate good things with your name and brand.

Building relationships, gaining trust, becoming friends, honest interaction - those take time; but remember that anything worth doing is worth doing well.

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Thursday, 27 January 2011

What is a General Transcriptionist?

A lot of times people confuse a general transcriptionist with a medical or legal transcriptionist. Often times they think that all three things fall under the duty of transcriptionist.

In reality, all three areas are very different. In fact in order to provide legal or medical transcription services you generally have to be specialized and have went through some form of schooling.

As a general transcriptionist, you don’t have to be specialized and it doesn’t require any sort of training. You do need to be a fairly decent typist (about 65 or more words per minute), be able to edit your work for spelling and grammar errors, and that’s about it.

A general transcriptionist that works from home will more than likely provide their services to those that are looking to have things like teleconferences, podcasts or interviews transcribed.

As a transcriptionist you can make a decent income if you want to. It’s all about putting time and effort into marketing yourself and persevering to build up that business. You won’t become rich overnight, but eventually you can make a nice income.

Grab your Guide to Starting a Transcription Business - Step-by-step instructions, resources and inside information to start your own transcription business from home.

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Tuesday, 25 January 2011

6 Tips to Help Build Your Mailing List

If you've been around the internet marketing world for any amount of time chances are you've heard those questions on more than once occasion. So many people focus on getting to the top of search engines when they could be spending that time working on building their list which is actually more beneficial than being at the top of the search engines! Google can drop you faster than a blink of the eye but a list can “Google proof” your income.

Building a list can be challenging but with these six tips you will be on your way to building an incredible list.

1. Build a relationship first. Your main objective should not be money but building a relationship with your list. Don’t send email after email that just offers your product or service. Yes putting your product and services in front of your subscribers eyes is key to making money. However, they more than likely signed up for your list expecting to get something out of it not just sales pitch after sales pitch. And you will find if you do that you’ll have unsubscriber after unsubscriber. So focus on relationship building first and the monetary aspect later.

Friday, 21 January 2011

Link Transcripts: State of Transcription

In this short post let me share with you some of the blog posts I really love pertaining to transcription industry or transcription.

The first is a series of posts on NoJitter.com. The author is Mike Bergelson, Director - Strategy, Voice, Cisco Systems.

All his posts make interesting reads and will give you fresh insights. However two posts stand out to me.

I find his post The State of Transcription: Part 1 really interesting and insightful. It's a must-read for transcription business owners and (freelance) transcribers.

The Case for Transcription - Another interesting post on why transcription is needed.

Bridie Jenner, my friend at Bridie's Typing Services writes Five iPhone Applications That will Change Your Life.  Check it out.

Have a great weekend!

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Wednesday, 19 January 2011

Why is a Virtual Assistant Business Good for a Work at Home Mom?

A Virtual Assistant business can be the perfect way for a mom to stay at home with her kids but feel like she is providing to the family finances.  It's a great business for retirees and students, even.

A VA business is often times the easiest way for a mom to become a work at home mom. And I don’t mean easiest as in an easy way to make a buck because it’s going to require a lot of patience, hard work, determination and perseverance. There’s no such thing as a quick buck.

Chances are that if you have been working in an office setting of some sort, you probably have some skill(s) that you can offer virtually or at least a skill(s) that will be beneficial in starting your own Virtual Assistant business.

Confused by that statement? Let’s look at it a little deeper, for example let’s say you worked as a bookkeeper. Bookkeeping is a highly specialized skill that many people are willing to pay someone to do for them. Many small businesses or work at home moms are in need of bookkeepers and it’s a skill they are willing to pay for to not have to deal with it themselves. This would be the perfect opportunity for you to offer your services as a Virtual Assistant.

Another example could be if you worked as a medical transcriptionist or legal transcriptionist. Again these are specialized skills that can provide you the foot in the door you need to start your own VA business.

What about the mom that hasn’t been working in a long time but is interested in starting her own VA business? The old saying where there’s a will there’s a way comes to mind. There are some basic type skills you can start out offering such as customer service. More than likely you know how to check email, reply to emails, make phone calls, etc. That’s pretty basic stuff and not surprisingly many small business owners outsource this stuff because it’s so time consuming.

Another option would be to look for an internship opportunity so that you can have someone take you under their wing and train in an area of specialty so that you can offer that as a service to your customers.

You’ll need to keep in mind that although a Virtual Assistant business is a great way for a mom to work from home, even possibly one of the easier ways; it’s time consuming and will require a lot of sweat equity on your part. It’s not something you can just throw up a website and expect the money to come rolling in tomorrow. It doesn’t work that way.


Instantly access your your guide to starting aVA business and start learning to ropes to your new business.

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Tuesday, 18 January 2011

How to Become a Blog Consultant

If you've been around the internet marketing world for any length of time you know what blogging is and how it can benefit a business owner. You're probably using a blog yourself and have seen firsthand the effects it has on increasing traffic and building relationship with your readers (a.k.a clients, potential clients, someone you may be able to partner with on a joint venture, etc).

In this day and age blogging should be an essential part of every business whether it’s an online business or offline brick and mortar one. Most online marketers understand this. Many offline business owners don’t. That’s where you – a skilled VA - come into play.

Many VA’s look for an area of their business they can stand out from the crowd and be the go to person. If you love WordPress, enjoy letting your creative juices flow, like getting your hands ‘dirty’ behind the scenes, Become A Blog Consultant is perfect for you!

Your community needs someone like you, a blog consultant, to teach them about blogging and how it can be an asset to their business. You’ve got your work cut out for you. Most offline business owners don’t even know what a blog is. It’s your job to educate them and let them know the truth – blogging is smart for business:

For starters, blogs are great for a business on a tight budget. A blog will cost them far less than they’d pay if they went with a large design firm and a traditional website. Good blogging activity will help them pull in local business – which is ultimately their goal.

There are so many other reasons that blogging is smart for local business owners. You will find these reasons along with great resources to share them with potential clients within the Become a Blog Consultant course.

This course was created to take you by the ‘hand’ and walk you step by step through the process of creating a profitable business as a blog consultant. The course starts at the very beginning, explaining why your community needs you, and covers important topics like developing your brand, content for your website, customizable graphics you can use, web 2.0 strategies for local businesses and much more.

You can learn more about the course and the business we teach by visiting our site. Watch a quick two minute video for a real life client example and sign up for a 16 minute audio that will help you decide if this is a good fit for you and your skills.

Buy the Become A Blog Consultant ebook and start offering your services in one month!


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Monday, 17 January 2011

How to Market as a Freelance Transcriptionist

If you decide to market yourself, as a transcriptionist, locally there are several different options available to you. You can start with basic places like insurance companies, law firms, building surveyor firms, etc. Insurance companies, law firm and building surveyors are always in need of having transcriptions done for them.

Think outside of the box though.

Try some places that you wouldn’t normally think of like local charities or even your local radio station. Places like your government offices are probably in need of general transcriptionists also. Other places to look for possible clients would be any type of business that do conference calls, panel discussions, etc.

A quick overview of places to contact for possible transcription clients will be places like insurance companies, government offices, radio stations, businesses that do market research, places that have panel discussions, etc. And anywhere else you think that a general transcriptionist may be needed.

Another option you have as a transcriptionist is to market yourself via the internet. Blogging is a powerful tool in a freelance transcriber's hand.  Writing relevant articles of interests to your potential customers could land you contracts that can bring more businesses.

Now that so many small business owners or work at home types know the value of content, many of them are hiring transcriptionists to transcribe podcast interviews, teleconferences, etc. Having these items transcribed into text format provides a way to add new content to their website.

Facebook, Twitter and Linkedin are other alternatives to blogging to starting marketing your transcription services online.  Blogging may not be the best route for you.  You may actually prefer writing short (120-word) tweets to 500 to 1000-word posts.

Either way you decide to market your business, offline or online, you will want to have a website. A website shouldn’t be an option, it should be a necessity. You will want a site so that people can find you and seek out your services. You will want to make sure that you have contact information easily available on your site along with services provided and your prices.

Another great and easy idea to put into use, to market your transcription business is utilizing the email signature. Most email accounts give you the option of creating a signature that will be attached to all your outgoing messages. You should take advantage of this setting and create your signature using your business name, your business website URL, your phone number, etc.  In fact, make sure you include your website, phone numbers etc in every online profile you have whether Twitter, Facebook or MySpace, etc.

Other ways to market yourself are by joining forums/message boards. One thing to keep in mind is that you don’t want to just spam the boards meaning don’t just post about your business if they offer a free advertising day. You should be there to build relationships and then talking about your business will come naturally as you develop relationships. Most message boards allow you to have your business name & ULR in your signature.

There are lots of options available for marketing your general transcription business. The route you take will depend greatly on what your niche market is and whether you plan to work solely with offline/local clients or with online clients. No one can tell you what will work best for you; it’s entirely up to you and what you prefer to do.

Remember to be professional in your dealings - whether online or offline. Landing your first client is important to build up your reputation and make your name in your niche.

Grab your own transcription ebooks for step-by-step instructions, resources and inside information to start your own transcription business from home.

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Friday, 14 January 2011

How I Started My Transcription Business [Guest Post]

Today, we have a special guest post from my friend Bridie Jenner on how she (literally) accidentally fell into transcription and became a self-employed, digital nomad entrepreneur.  Take it away, Bridie!

2002 was a big year for me, not only did I move house and get married but a broken ankle led to a big career change!

A couple of days after our wedding I fell on a sunken paving slab and broke my ankle. My leg was in a plaster cast for six weeks, following which I had physio for a further eight weeks. Finally I was able to return to work at the end of November but when I got back I felt like it was all too much. After an incredibly stressful week and lots of discussion with my husband I decided to hand my notice in. And so 2003 began and, for the first time in my life, I was unemployed. I had absolutely no idea what to do, until a friend of mine mentioned she undertook work for a local transcription company.

I’d always loved audio typing (as it was known when I first started work back in the early ‘90s) although I hadn’t done any for a number of years. I contacted the transcription company and they leant me a machine so I could get started. It didn’t take long for my unused skills to return and I really enjoyed it.

A few months later my neighbour told me about a firm of local surveyors who she’d been assisting while their secretary was on long term sick leave, but due to other commitments she wasn’t able to do it for much longer. And so I gained my first client! Originally I went to their office so I could also cover the phone and answer emails, but after a while they were happy to allow me to work from home.

As the year went on I gained several more clients and, not only did I really enjoy working for myself, I was earning much more than I had when I was employed.

Of course, these days almost all transcription work is digital which means I’m able to provide transcription services to clients wherever they may be.

Bridie Jenner established Bridie’s Typing Services in 2003 and offers business audio transcription services to clients in Australia and the UK.

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5 Tips to Help Flood Traffic to your Blog

One of the biggest problems internet marketers, yes that includes you too, face is getting traffic. So many people believe the myth 'if you build it they will come'. Believe me, that's total BS!

Here are 5 tips to flood traffic to your blog:

1. Article marketing. This is one of the easiest ways to generate traffic to your site. It entails you writing articles for article submission sites and linking your blog from the article itself or from your profile or author box. Not only will you generate traffic, writing articles is a great way to distinguish yourself as an expert in your niche.

If you aren't a great writer, don't have the time to write or just simply don't want to do it you can hire a ghost writer to do it for you. And of course there is always PLR (private label rights) as well.

A transcription company that extensively relies on article marketing is also one of the top rank transcription companies right now.  Can you guess what transcription company?

2. Guest Blogging. This tactic is especially good to establish yourself as an expert. It entails you writing on a blog other than yours. You will be exposed to a new audience and new potential subscribers and readers. Generating traffic from a popular blog can ensure your blog gets the exposure it deserves.

3. Forum Marketing. Also known as message boards. This is another useful tactic in generating traffic to your site. Make sure you are joining forums that are relevant to your niche and where your target market is likely to be hanging out.

Don't join a forum and immediately post a 'sales pitch'. In fact before you even post a link sharing about your services or product you should become 'known' around the forum. It's all about building relationships first!

4. Video Traffic. The idea of creating a video can be a bit scary but you need to step out of your comfort zone and create a compelling video that will be beneficial to your target audience. Make something that grabs people's attention and keep them interested and end with a call to action. Don't forget to put a link to your website in the video where people can see it clearly.  In Youtube videos, utilize the description section to put a link to your site or blog.

5.  Commenting.  Commenting on other related blogs in your niche is one way to drive traffic to your blog or site.  Write only useful and encouraging comments.  Discuss and push the ideas in the post further.  Build your relationship with others on the blog.  Showcase your expertise and knowledge.  Be friendly.  Don't forget to use your blog or site url.

Those are only five tips to get you started on bringing more traffic to your site. If you would like 98 more tips and a deeper explanation of the tips listed above pick up your copy of
Guide to Traffic Tips - 101 Smart and Easy Web Traffic Strategies.


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Wednesday, 12 January 2011

Smart Blogging Skills: How to Make Money Blogging



There are thousands of bloggers already online. Many of them are making money, and most of them are trying to make money. Do you have what it takes to be a profitable blogger? I believe that any blogger can start to generate a profit from her blog with the right approach and learned skills. That means you too.

Monday, 10 January 2011

10 Easy Steps to Quickly Dominate Local Market using Google Local

Do you know how to dominate your local market?  Better yet, do you know WHY you should dominate your local market?

Any transcription business will benefit from dominating their local market. Dominating one's local market means more leads and prospects (potential paying customers) and better transcribers for your transcription business.

Google Local helps in dominating local market in the search engines ie Google.

It also helps brand visibility and accessibility.

Sunday, 9 January 2011

Value-Added Transcription Services: Beyond Transcription

One of the many questions I keep asking myself as a transcriber is: How can I add more value to my work?

How can a transcriber or a transcription company add more value to its work and enhance its business that will help retain and attract customers and clients?

It's, I think, a relevant question to ask, especially for a transcription company that looks at expanding and exploring new venues of revenue and market, and to be relevant in the fast changing economy of today.

One way to add value to our transcripts is to create ready-to-use transcripts.

Friday, 7 January 2011

Want to Work for $10 per Audio Hour?

I just posed the same question in one of my Linkedin groups.

A few days ago, I saw a company outsourcing transcription jobs (medical, legal and business) advertising at the rate above.

To the company's credit it may increase the rate to $15 per audio hour if your final transcript is perfect - without any grammar and punctuation errors or typos!

I readily commented it was too low for anyone to work at that rate on top of their very high quality expectations.

However, there were a few transcribers willing to take the job.

This led me to asking the following questions:
  • Are transcribers that cheap? 
  • Don't we have enough respect and regard to our profession?
  • Don't transcribers have enough respect for our time?
One audio hour is basically a day's work for a freelance transcriber working from home.  Since, she will have to type up the transcription AND proofread it herself to get to perfection - the level of quality asked for in the above ad.

The interesting thing is, a group member who I later sent a private message told me he pays anything between $60 to $120 per audio hour to his transcribers.  This level is acceptable to me.

And, there are more than one factor affecting transcription rates.

I believe sometimes we transcribers are selling ourselves short.   We have to value our time (away from family or kids), our skills and our profession in general.  My advice is: do not work for such low pay, it reflects too badly on ourselves.

What do you think?
Do you think everyone is simply entitled to their opinion and pay?  Will YOU work for that rate?  Chime in with your thoughts, I need to hear them!!

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Tuesday, 4 January 2011

The Ultimate Guide to Outsourcing Audio Transcriptions

If your business involves a lot of writing/typing (letters, memos, reports, correspondences, queries, etc) then there is a chance that you will have to outsource some or all of the typing.

Businesses that communicates via  conference calls also utilize transcription services to have a written documentation of their communications for filing and serving reports.

Outsourcing audio transcription typically involves recording your proposed typing into audios (MP3s) and then outsourcing those dictations to a transcription company, usually in a third world country.

The audios are then transcribed by specialists called transcribers and then the final transcripts are then sent back to the customer.

Below is the ultimate guide to why and how of outsourcing audio transcriptions and how to integrate the process of outsourcing audio transcriptions into your workflow.

Monday, 3 January 2011

I Write for You

Happy New Year everyone! 

One of the most important but basic questions to ask yourself when you blog is: Who is your audience?  What is the ideal reader/customer for your blog?  Who is your intended market?  

Basically it boils down to: who do you write for?

I've been thinking about this over the holidays and have decided that I write for three people, not one.

I write for transcribers and proofreaders who work for transcription service providers.  I also write for transcription service providers who serve both transcribers and service users.  I also write for transcription service users.

Call it ambitious or stupid, that's the way I intend to follow through with this blog.

I will write more useful articles for wannabe transcribers and proofreaders.  I will also write on improving quality and quantity. Some career guidance tips and how to manage one's career in the transcription industry.

I will also write for transcription companies, teach them about blogging, online lead generation and using social media for connection, conversation and conversion.  The 3Cs.

I will write also for the services users.  Educate them with best practices from the point of view of a transcriber who has enough experience of clients who are less than perfect when outsourcing audio transcriptions.

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Creating Your Office in the Cloud

Creating Your Office in the Cloud Webinar from Tina Marie Hilton on Vimeo.



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